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Can't update

(Topic created on: 09-12-2025 05:02 PM)
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busby08
Pioneer
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Ive just joined the beta, however I am not seeing any new updates. I've tried the check for updates button in both the beta section of Samsung members, and the settings app. And neither of these have any new software updates. 

1 Solution


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Solution
TechZilla
GrandMaster
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Where is your phone from? Only unlocked phones bought from Samsung can be on the beta. So if for example your phone is from Vodafone you won’t unfortunately be able to join the beta.

TechZilla

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19 REPLIES 19
WhatIsLife
Helping Hand
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You, me and quite a few others I'm afraid.
lucasajorge
Explorer
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Yep, several reports of this already. Base S25 model, right?
Solution
TechZilla
GrandMaster
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Where is your phone from? Only unlocked phones bought from Samsung can be on the beta. So if for example your phone is from Vodafone you won’t unfortunately be able to join the beta.

TechZilla
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Sebastian-F
Explorer
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My phone was brought from Samsung but still doesn't work, do you know how to fix this still?
5050fsxv
Apprentice
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Yup. Joined yesterday midday here in the uk. No update yet 😞
rhyssss
Explorer
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Get used to it. No real responses other than treating people like they have no brain
TechZilla
GrandMaster
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Which model do you have? Have you joined the beta program? Sorry if it sounds silly but just checking what steps you have followed so far.
TechZilla
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lucasajorge
Explorer
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I'm sorry, but treating testers like technological analfabets is not helping at all. I find this kind of answer quite offensive.
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lucasajorge
Explorer
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Yep, still no real solution. And the answers like "did you pressed the software download button?" are infuriating.
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