Message chat

[smithyco]

Anyone else chat messages not working 

[Pugs1957]

Hi, chat isn't down. If you can't access chat you need to wait for 8 days so you get deregister from the server, then you can get chat working again.
If you try before 8 days is up the 8 day clock starts again.

[smithyco]

But why has all of sudden stopped working ?

[Pugs1957]

I wish I knew. Fortunately, it rarely happens.

[ToniVasey]

Mine isn't working all of a sudden. Stopped last Friday?! 

[smithyco]

Yea same

[tp84]

Mine hasn't worked for weeks now, how do I get it working again, the little blue dots next to contacts with samsungs have gone too

[Pugs1957]

Follow the directions in my earlier post and you should be good to go. The wait is a pain but there's no way around it, sorry.

[AndrewL]

@smithyco @tp84: Please can you try heading to Settings > Connections > More Connection Settings > Rich Communications, and make sure that this is toggled on. Similarly, open the Messages app > Tap the 3 dots in the top right > Settings > Chat Features > On > Default Message Type > Automatic.

[loulou1985]

Mine and my partners havent been working since 2nd of march. Its really annoying.