Changed phone

[oake]

I have changed my phone download the email app on my new phone but it won't let me add my email address? 

[TechZilla]

Ok? Not sure what you are asking exactly? What phone? Which email app? What does it say when you try to add your email address?

[oake]

Hi it the red Samsung email app. It just keep saying this

[arianwen27]

Since you seem to be on 5g and being a hot-spot, I'm guessing it's just a network issue on your end. Try connecting to WiFi and give it a try

[TechZilla]

Have you tried via WiFi?