topic Re: Samsung Notes Incompatibility in Tablets

Samsung Notes Incompatibility

Oceanchild — Tue, 19 Sep 2017 06:40:04 GMT

I have just got my Note8. Best phone ever! But the handwritten notes I create on it cannot be edited on my Tab S3. I get a message saying that the versions of Samsung Notes are different. To say I'm disappointed is putting it mildly: Apple's Notes work cross tablet and phone; Evernote is the same app regardless of where your'e working; OneNote is truly cross-platform. Come on please Samsung sort this one out. I've paid top dollar for your flagship phones and tablets and this is not what I expected.

Re: Samsung Notes Incompatibility

Jimbradyis — Wed, 11 Oct 2017 17:18:30 GMT

Yep I just bought the Samsung S3 Tab yesterday to work with my note 8. That the notes brought over can't be edited is a big disappointment. I was divided about getting the Tob or an IPad pro. Given the notes issues I'm debating returning the Tab and going with the IPad pro

On the plus side I love my Note 8 and aside from the note problem I there's a lot of nice features in the Tab. So I will see if I can find a work around. One possibility just us One Note which seems to work well on both devices

Re: Samsung Notes Incompatibility

SamBRZ2015 — Tue, 17 Oct 2017 10:04:35 GMT

Hi,

i have the same issue here , just got my Tab S3 hoping that i can sync the notes and edit them on both of my Note8 and tab S3 devices , and now it only works one way , only the notes created on Tab S3 can be edited on Note8 . unbelievable i cant even believe that Samsung is being so careless about this .

Note 8 Samsung Notes Version :2.0.01.34

Tab S3 Samsung Notes Version :1.5.04.5

has anyone found any solution for this, i was thinking about finding the Note8 Version of Samsung Notes and install it on Tab S3 ? any thoughts ?

Re: Samsung Notes Incompatibility

inflamatio — Wed, 25 Oct 2017 13:05:21 GMT

Having absolutely the same issue. Cannot edit Samsung Note on Glaxy Tab S3, edited on Glaxy S8 before and synced. This is unbelievable, that Samsung Notes are not compatible with Samsung Notes.

Samsung MUST solve this!!!

Re: Samsung Notes Incompatibility

Three — Thu, 26 Oct 2017 16:32:15 GMT

Me too. I've been using the Note line of phones since 5, in between grabbing other models for a while.

I've not owned a Samsung tab before but thought a good feature would be the option of the notes across the platforms.

I've got other problems with the Tab, battery use the big one. I'm down 20% having been at 100% 4 hours ago. This is the first use of it today. Nothing running.

I'm stuck with it. So getting the compatibility problem resolved is a big one. This is my first stop on researching it.

Re: Samsung Notes Incompatibility

rconrad16 — Thu, 02 Nov 2017 02:05:14 GMT

I have the sme issues. Unbelievable these are some of the top Samsung products and Samsung cant even reply on there own community site. I and everyone in my household has Samsung phones tvs etc. maybe time to rethink Samsung. I've been using the note line since note3.

Re: Samsung Notes Incompatibility

DAK — Thu, 09 Nov 2017 02:48:45 GMT

Samsung developers are not users and Samsung Product Managers don't manage very well at all what developers throw out at us. This has gone on for 8 years i have had Note devices and Tablets. Equals poor product Management. Product managers should be users. I have been forced to us MS OneNote which works accross ALL platforms. Also it has great notebook, file, and page organization. I use it for keeping track of all business and household info and notes and works well on Windows computers, Note phone devices and tablets. I hear it also works well on iphones, ipads and mac computers accross all platforms for updating anywhere. SHAME ON SAMSUNG FOR NOT GETTING IT RIGHT ON ONLY THEIR OWN PLATFORMS. VERY POOR MANAGEMENT....HURTS US USERS WHO GENERALL LOVE THE SAMSUNG PRODUCTS.

SAMSUNG....PLEASE FIX IT.....at least by cross platform products for your latest products. WHEW!

Re: Samsung Notes Incompatibility

GrzegorzS1 — Thu, 23 Nov 2017 09:48:27 GMT

https://www.apkmirror.com/apk/samsung-electronics-co-ltd/samsung-notes/samsung-notes-2-0-01-34-release/samsung-notes-2-0-01-34-android-apk-download/download/

It works.
I just install on Tab3.
Finally, I can edit the notes.

Shame on Samsung....

Re: Samsung Notes Incompatibility

GZA — Fri, 29 Dec 2017 17:41:15 GMT

Same issues *****, bought the Note 8 (Great Phone) I committed a BIG MISTAKE of buying the Tab S3, thinking I could seamlessly sync SNote and Samsung Notes between the two devices. to my frustration and after spending all the money on the Tab S3 I discovered that SNote is no longer available from Samsung on the Tab S3 and to add to my frustration Samsung Notes on the Tab S3 is a different version from the one on the galaxy note 8 so notes from my phone can’t be edited on Tab S3.

Last tablet I buy from Samsung I could have gone for the iPad pro but I got influenced by the idea that Samsung tablet and phone will work well together.

Samsung just ignores customers I can see this was logged back on September 2017 and cannot see Samsung technical support doing anything to address the issue.

I will take to social media on this!

Re: Samsung Notes Incompatibility

fanboydestroyer — Sun, 31 Dec 2017 22:07:06 GMT

Yes, I'm floored. Writing a book on Tab S3, added a page on my Note 8, now the entire file is useless on my Tab. It's ridiculous.

Re: Samsung Notes Incompatibility

fanboydestroyer — Sun, 31 Dec 2017 22:08:36 GMT

It won't allow you to install it. You have to root and that voids warranty and risks bricking it. Not worth, especially at the cost of the Tab $$$$$$$$$$$$$$$$

Re: Samsung Notes Incompatibility

gr8 — Fri, 12 Jan 2018 04:11:41 GMT

You rock! Fixed the problem for me...and can't agree more. Shame! COME ON SAMSUNG, RELEASE THIS THROUGH THE STORE!

Re: Samsung Notes Incompatibility

gr8 — Fri, 12 Jan 2018 04:12:59 GMT

It did not require root for me. ??? Installed fine, just have to turn on allow from outside sources, which doesn't void anything at all.

Re: Samsung Notes Incompatibility

dvellaio — Fri, 12 Jan 2018 14:00:30 GMT

I can´t imagine that !!!. Totally agree.

Re: Samsung Notes Incompatibility

Pmoon22k — Wed, 31 Jan 2018 17:07:19 GMT

You're a life saver!!! Thanks!! I couldn't agree more, Samsung sucks on customer service and after sale service.

Re: Samsung Notes Incompatibility

Combwalker — Fri, 02 Feb 2018 00:00:53 GMT

Thanks a lot for this patch! Headache very short-lived 🙂

Re: Samsung Notes Incompatibility

Hamish — Sat, 24 Mar 2018 01:59:59 GMT

Still to this day in March this has not been fixed. I was absolutely outraged that not only after forking out the 1500 odd dollars Australian for the new note 8 only to see it does not come with S Note but a highly dumbed down version called Samsung Notes. Then to add to it my Note Pro 12.2" tablet can't install Samsung Notes forcing an upgrade to a new Tab S3 for another thousand dollars only to find this issue to. I was ready to throw the phone at the wall! How can such a big company such as Samsung completely balls this up so badly on their flagship phone and tablet and still nearly 6 months later not responded or fixed the issue?

I've lost all faith in Samsung and probably won't be replacing the current phone and tablet with another down the track as no doubt nothing from the old gear will work on the new gear. Very very sad day

Re: Samsung Notes Incompatibility

jimmieholman — Sat, 24 Mar 2018 20:13:55 GMT

i couldnt agree more on the customer service opinion/FACT. I have waited for over a year for follow ups and their customer service is the WORST. I own 2 companies that have support personel ... i would have FIRED my own employees if they were anything like samsung. For the premium prices we pay for Samsung products, we DESERVE and PAY for better. Any REAL help and solutions I have gotten to date came from a source OTHER than samsung. Like others ... I have rethought the wisdom of future purchases ... because obviously Samsung hasnt well thought out or managed their end very well.... or simply doesnt care (as appears to be the case.

Re: Samsung Notes Incompatibility

inflamatio — Sun, 06 May 2018 19:04:35 GMT

Congratulations, Samsung! I have changed Galaxy S8 to Huawei P20 Pro. And this problem with Samsung Notes synchronization was one of the reasons for that.

Actually Samsung account and synchronization between smartphone and tablet, gave me almost no benefit... Means that there is no reason to keep smartphone and tablet from one producer.

Re: Samsung Notes Incompatibility

SamBRZ2015 — Mon, 07 May 2018 00:18:28 GMT

And an update from mu Side as well , i have change my Note8 for an iphone X and also my tab s3 for an ipad and my gear s3 for an aemail ple watch . Thanks Samsung for being so serious on losing your customers.