topic Tab A charge problem since last update in Tablets

Tab A charge problem since last update

lambtonwyrm — Sat, 06 Jan 2018 10:47:15 GMT

Since the last software update in December we have had charging issue with 2 tab a tablets.

Last night I turned mine off and plugged it in to charge. This morning I checked and it said 100%. I unplugged and switched it on and the charge showed 40%.

The other tablet is doing the same. Both tablets updated in December and that is when this began.

Re: Tab A charge problem since last update

BandOfBrothers — Sat, 06 Jan 2018 15:53:24 GMT

Sometimes if a Tablet is glitching then its advisable to check the port for debris and try another charging cable.

If no joy then Create Back-ups and Factory Reset.

If no joy then a Samsung Experience Store or Samsung Service Centre location can run a diagnostic on the devices.

Re: Tab A charge problem since last update

lambtonwyrm — Sun, 07 Jan 2018 13:29:49 GMT

Thanks for the advice. Since it was 2 tablets using different cables and chargers I thought it may be something more.

I've checked for debris and I'm currently charging my tablet with another cable via my PC

Re: Tab A charge problem since last update

BandOfBrothers — Sun, 07 Jan 2018 13:49:17 GMT

I understand what your saying.

The steps I outlined are simply a process of elimination to help rule out what it could be to hopefully reach the end conclusion of what it is.