sujet Re: Galaxy Tab A6 dans Tablets

Galaxy Tab A6

alanhudecova — Wed, 09 Aug 2017 20:09:44 GMT

Re: Galaxy Tab A6

BandOfBrothers — Thu, 10 Aug 2017 05:10:40 GMT

Can you elaborate a little please @alanhudecova

Re: Galaxy Tab A6

alanhudecova — Thu, 10 Aug 2017 09:05:16 GMT

I left my galaxy tab A on whilst I attended a short meeting. On my return it must have timed out. When I tried to open the home screen there was a little lock and underneath it asked me to swipe to unlock. I did this , however it then asked for a password, for which I nave no idea what it is. It won't power off or open up? There isn't even an option to reset password?!
Any ideas ?

Re: Galaxy Tab A6

TracyR — Thu, 10 Aug 2017 09:45:27 GMT

Hey @alanhudecova!

Did you Tab have a screen lock on it before your meeting?

Do you have Find My Mobile set up? If you head HERE you can log in with your Samsung Account and remotley unlock your tablet. This will remove any screen locks and you'll be able to set up a new one.

:womanhappy:

Re: Galaxy Tab A6

alanhudecova — Thu, 10 Aug 2017 11:02:22 GMT

I tried that- no joy!

i tried Samsung live chat - useless. Kept disconnecting chat and having to re-enter info every time!!

even locked my tablet with a pin, hopefully by trying to use the pin to unlock it- no joy.

does anybody know IF there's a universal password to unlock screen?

Re: Galaxy Tab A6

AntS — Thu, 10 Aug 2017 13:04:33 GMT

@alanhudecova: Any joy using your Google account (as per Bades1978's post here or Google/Android's Find My Device)?

Re: Galaxy Tab A6

alanhudecova — Thu, 10 Aug 2017 13:14:15 GMT

No.tried. Can't find device?