topic Re: Tab A 7 in Tablets

Tab A 7

Scrumdidly — Sun, 12 Dec 2021 09:05:11 GMT

This is a strange issue that doesn't make sense to me.

My daughter broke the usb port and I have replaced this already, here's the strange thing... It will only charge when the tablet of turned on, if I switch it off and plug in the charger nothing shows?

The other issue is that there is a constant message in the notification screen saying 'analogue audio accessory detected'

Any ideas?

Re: Tab A 7

xSteveuk — Sun, 12 Dec 2021 09:18:56 GMT

Hi,
Are you using a different charger
To the one that came with the tablet

Also click on the get help button
At the bottom of the samsung members page
And run a diagnostic test
Usb charging

Re: Tab A 7

Scrumdidly — Sun, 12 Dec 2021 09:19:12 GMT

Yes but its always worked OK since March this year and I have tried various chargers

Re: Tab A 7

Pugs1957 — Sun, 12 Dec 2021 10:16:14 GMT

It's virtually impossible to diagnose a hardware issue without sight of the device. It sounds like there is an issue with the repair. Perhaps get it professionally repaired.

Re: Tab A 7

AndrewL — Sun, 12 Dec 2021 12:22:10 GMT

@Scrumdidly: Did you have the USB port replaced at an authorised Samsung Service Centre or Experience Store? Can you try pressing and holding on the Samsung Members app icon > Diagnostics > Cable Charging, and connecting to your charger to see if this flags any issues?