https://stg-eu.community.samsung.com/t5/accessibility/lost-data/m-p/6396597#M103 <P><a href="https://stg-eu.community.samsung.com/t5/user/viewprofilepage/user-id/43022347">@marir63</a>: Have you re-registered your Samsung account to your device via Settings &gt; Accounts and backup &gt; Manage accounts &gt; Add account? If so, please open the Samsung Notes app &gt; Tap the 3 lines in the top left &gt; Tap the cog in the top right of the pop up window &gt; Sync with Samsung Cloud. Alternatively, tap on Import Notes &gt; Samsung account, and follow the on screen prompts.&nbsp;</P> Sun, 13 Nov 2022 12:04:20 GMT AndrewL 2022-11-13T12:04:20Z https://stg-eu.community.samsung.com/t5/accessibility/lost-data/m-p/6395937#M102 Where can I find my notes folder following a reset, I've backed my phone up but struggling to find them ( not very technically minded sorry) <span class="lia-unicode-emoji" title=":visage_perplexe:">😕</span>&nbsp; Sun, 13 Nov 2022 09:56:55 GMT https://stg-eu.community.samsung.com/t5/accessibility/lost-data/m-p/6395937#M102 marir63 2022-11-13T09:56:55Z https://stg-eu.community.samsung.com/t5/accessibility/lost-data/m-p/6396597#M103 <P><a href="https://stg-eu.community.samsung.com/t5/user/viewprofilepage/user-id/43022347">@marir63</a>: Have you re-registered your Samsung account to your device via Settings &gt; Accounts and backup &gt; Manage accounts &gt; Add account? If so, please open the Samsung Notes app &gt; Tap the 3 lines in the top left &gt; Tap the cog in the top right of the pop up window &gt; Sync with Samsung Cloud. Alternatively, tap on Import Notes &gt; Samsung account, and follow the on screen prompts.&nbsp;</P> Sun, 13 Nov 2022 12:04:20 GMT https://stg-eu.community.samsung.com/t5/accessibility/lost-data/m-p/6396597#M103 AndrewL 2022-11-13T12:04:20Z