https://stg-eu.community.samsung.com/t5/mobile-apps-services/samsung-smart-switch-android-update/m-p/671844#M917 <P>Hi&nbsp;<img class="lia-deferred-image lia-image-emoji" src="https://stg-eu.community.samsung.com/html/@758C9CF82B69C1E7230907A98BEAE742/images/smilies/1.samsung_1f0cf.png" alt=":smiling-face:" title=":smiling-face:" /></P> <P>&nbsp;</P> <P>&nbsp; I picked up a virus that HardReset can't remove, so I decided to use the Samsung Smart Switch to re-install Android from my smartphone.</P> <P>&nbsp; My question is whether the Smart Switch manages to delete all of the previous ROM with virus and install a new clean version of Android. Is that possible? Is that what he does?</P> <P>&nbsp; Please, this my doubt is important, because I use the smartphone for the job.</P> <P>&nbsp;</P> <P><img class="lia-deferred-image lia-image-emoji" src="https://stg-eu.community.samsung.com/html/@758C9CF82B69C1E7230907A98BEAE742/images/smilies/1.samsung_1f0cf.png" alt=":smiling-face:" title=":smiling-face:" /> Thank you&nbsp;<img class="lia-deferred-image lia-image-emoji" src="https://stg-eu.community.samsung.com/html/@758C9CF82B69C1E7230907A98BEAE742/images/smilies/1.samsung_1f0cf.png" alt=":smiling-face:" title=":smiling-face:" /></P> Wed, 27 Mar 2019 15:56:21 GMT MySaMsUmG 2019-03-27T15:56:21Z https://stg-eu.community.samsung.com/t5/mobile-apps-services/samsung-smart-switch-android-update/m-p/671844#M917 <P>Hi&nbsp;<img class="lia-deferred-image lia-image-emoji" src="https://stg-eu.community.samsung.com/html/@758C9CF82B69C1E7230907A98BEAE742/images/smilies/1.samsung_1f0cf.png" alt=":smiling-face:" title=":smiling-face:" /></P> <P>&nbsp;</P> <P>&nbsp; I picked up a virus that HardReset can't remove, so I decided to use the Samsung Smart Switch to re-install Android from my smartphone.</P> <P>&nbsp; My question is whether the Smart Switch manages to delete all of the previous ROM with virus and install a new clean version of Android. Is that possible? Is that what he does?</P> <P>&nbsp; Please, this my doubt is important, because I use the smartphone for the job.</P> <P>&nbsp;</P> <P><img class="lia-deferred-image lia-image-emoji" src="https://stg-eu.community.samsung.com/html/@758C9CF82B69C1E7230907A98BEAE742/images/smilies/1.samsung_1f0cf.png" alt=":smiling-face:" title=":smiling-face:" /> Thank you&nbsp;<img class="lia-deferred-image lia-image-emoji" src="https://stg-eu.community.samsung.com/html/@758C9CF82B69C1E7230907A98BEAE742/images/smilies/1.samsung_1f0cf.png" alt=":smiling-face:" title=":smiling-face:" /></P> Wed, 27 Mar 2019 15:56:21 GMT https://stg-eu.community.samsung.com/t5/mobile-apps-services/samsung-smart-switch-android-update/m-p/671844#M917 MySaMsUmG 2019-03-27T15:56:21Z