https://stg-eu.community.samsung.com/t5/mobile-apps-services/old-apps/m-p/6926406#M27099 Yes Chris-f is correct. When they are grey they are in process of installing. When installed they will go to colour and you can delete. Tue, 14 Feb 2023 21:56:55 GMT Cliffg 2023-02-14T21:56:55Z https://stg-eu.community.samsung.com/t5/mobile-apps-services/old-apps/m-p/6925556#M27087 <SPAN>I have transferred from one phone to another and some of the apps don't exist now but there on the new phone just as grey app icons and won't remove how do I remove them&nbsp;</SPAN> Tue, 14 Feb 2023 19:40:19 GMT https://stg-eu.community.samsung.com/t5/mobile-apps-services/old-apps/m-p/6925556#M27087 CHRIS-F 2023-02-14T19:40:19Z https://stg-eu.community.samsung.com/t5/mobile-apps-services/old-apps/m-p/6926123#M27096 They are usually grey when it's still installing them after the transfer process. How long have they been like this? Are you on a good WiFi connection etc also Tue, 14 Feb 2023 21:04:16 GMT https://stg-eu.community.samsung.com/t5/mobile-apps-services/old-apps/m-p/6926123#M27096 sirjohneleth 2023-02-14T21:04:16Z https://stg-eu.community.samsung.com/t5/mobile-apps-services/old-apps/m-p/6926406#M27099 Yes Chris-f is correct. When they are grey they are in process of installing. When installed they will go to colour and you can delete. Tue, 14 Feb 2023 21:56:55 GMT https://stg-eu.community.samsung.com/t5/mobile-apps-services/old-apps/m-p/6926406#M27099 Cliffg 2023-02-14T21:56:55Z https://stg-eu.community.samsung.com/t5/mobile-apps-services/old-apps/m-p/6926890#M27102 If the icon is still grey after an hour just reinstall via play store and it will correct its self Wed, 15 Feb 2023 02:25:00 GMT https://stg-eu.community.samsung.com/t5/mobile-apps-services/old-apps/m-p/6926890#M27102 -Robot- 2023-02-15T02:25:00Z