topic Account Issues in Mobile Apps & Services

Account Issues

Achocho — Mon, 06 Feb 2023 19:34:20 GMT

Hi, Is possible for one to change their region on their Samsung account? I have been unable to change mine for a while now and can't benefit from the rewards of my current region. Help plss

Re: Account Issues

Neo001 — Mon, 06 Feb 2023 20:15:19 GMT

To change the country in your Samsung account, use the following link (you must log in first).

https://www.samsung.com/ae/support/your-service/main

Select Service as Samsung Account and Inquiry Type as General on the form.

Refer to the screenshot of the email for the information to be provided/required for changing the country.

Re: Re: Account Issues

Achocho — Tue, 07 Feb 2023 19:40:08 GMT

Thanks, very helpful